I originally received the wrong item in my package, contact the vendor and received not only an immediate response but at no cost to me, without need to even return the other item, they fastracked my order to me and I had it within days. That is was I call customer service.
I would and will order again when needed, which according to my vaccum manual is more often than I have been.This filter fits perfectly as a replacement filter. And the price is so much better than getting it direct from manufacturer.

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