BIONAIRE 911DCS Replacement Electret Filter

Ordered the Bionaire 911D but received another brand from the secondary supplier. Under "Product Description" Depending on availability, you may receive a replacement model CB11. I did not see this when ordering thru Amazon and guess what? I did receive the CB11 which I did not want. Good thing is I called the Company and got a RA number and have sent them back for the correct Bionaire but this meant an unplanned trip to the local post office and now a new pin pal to recoup the shipping cost. Bait and Switch ?!!!

The description and the picture lead you to believe that you will receive a genuine Bionaire filter. I am not sure if the filter that was sent in replacement is worse or better but the point here is clarity and accuracy of the information. It is misleading the way it is presented right now.

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the company shown BIOAIRE, these are not bioaire they are made by another manufacture and seem good but are mislabeled

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If you have a Bionaire console humidifier, you need these filters, which should be replaced roughly every two months.

But as much as I enjoy using Amazon (been a Prime member for years), this is not the product to purchase from Amazon. Call Bionaire directly. Instead of complaining about getting a non-Bionaire replacement, you'll get the genuine product, often for less. As I write this, they are having a 40% off sale on filters -filters

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