SPT SU-4010G Dual Mist Humidifier with ION Exchange Filter, Green

Met and exceeded expectations. Good quality product. Many on the market but this one works well. Would have preferred blue but green was fine.

This is a very quiet machine. Works well but the water reservoir does not hold very much water and it is not an easy refill. I would call it awkward. You have to take the tank off the base and water always drips, then unscrew the filter (large white cylinder in the picture) and then fill from the bottom (upside down under a tap). Then you have to screw the filter back in and turn it back right-side up. Water invariably drips on the floor again no matter what one does.

I have a second one in the bedroom and it is very quiet and seems efficient. Just wish it were more user friendly for filling. The real test will be to see how long it lasts. My last humidifier made it through only one year.

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I called Sunpentown and they were quite pleasant on the phone. They said they think it is the fan, based on what I described, and promised to send me another fan to see if I could replace it myself at home by taking apart the motor compartment with screwdriver. If not, I will have to send in the motor portion and pay for the shipping myself. That was 3 weeks ago. I wrote them again and they apologized and said they will get the fan out shortly. So far, I'm not impressed with this.

Having said this, I am very sad this is not working out because the design of the tank is AMAZING for cleaning. The hole is HUGE. This it totally unlike the Crane humidifiers shaped like animals. Invariably, my spouse or I neglect to empty the tank and then we end up with funk in the tank and no great way to clean it. Bleaching it seems counterproductive, as the tank will then end up smelling like bleach, etc. I tried cleaning the funk out with vinegar. Didn't do anything. So I was desperate for a new solution and this Sunpentown looked easy to clean.

So...I'll update everyone on what happens with Sunpentown customer service and whether or not they will fix this.

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