Haier has some problems with their DE65EK. Purchased it mainly because it does has a direct drain feature. Plugged in, connected hose and turned on. Worked fine but all condensate is only going into the unit container bucket. Elevated front to give more slope for it to drain, still fulled bucket which of course then turns unit off. Called their customer service 2 different timestried their suggestionsstill drains only into unit container. Other than not draining 'direct' it ran nicely. Returned it to store for exchange. Not the same for the 2nd one, ran for 24 hours with NO condensate discharge at all. Called customer service againthey had no suggestions other than replace it. Returning it to store and will purchase DIFFERENT BRAND!!If you should buy one... a word of caution, on the 2nd unit there was a small piece of tube sled in to hold the 'Bucket Full' switch in a closed position which means it would continue to run after full and overflow the bucket.
When the unit turns off the residual moisture on the coils raises the sensed humidity as much higher (apparently inside the cabinet) than the actual room humidity, and it short-cycles 2-3 minutes on, 3-5 minutes off, repeat, apparently forever (or maybe until mid-winter when the RH drops to 30%? We'll see... Bumping the programmed humidity to the maximum 70% isn't sufficient to overcome the short-cycling, even when humidity monitors in the room 15' away from the unit are indicating 55% RH. Short cycling like this it's probably lowering the average efficiency, and since it's over-shooting well beyond the set point by (15% RH or more) it's using much more energy than it should. If I had it to do over again, I'd skip the digital control version and go with the version with elecro-mechanical dehumidistat and rely on humidity monitors & human interaction to tweak the setting. The digital controls seem designed to short-cycle the unit into an early grave.
Since the controls have the capability of turning on the blower (at high or low speed) and compressor independently, it would be more energy efficient to run the blower for 30-60seconds to sense the room's humidity level rather than the humidity level inside the cabinet before engaging the compressor, as a method keeping it from drying the room well beyond the setpoint. Alternatively, lengthening the minimum run time and adding 1-2 minutes of purge running the blower after disengaging the compressor MIGHT work well enough. (Does anybody do the basic engineering these days?) It has all of the necessary hardware built in to do a great job, but as programmed it falls short.
No matter what it would also be easier on the hardware to set minimum run times longer than just a couple of minutes, with correspondingly lengthened minimum off times. There is no situation in a residential setting where the humidity would change so rapidly as to require cycles a short as 2-3 minutesit's the average duty cycle that matters. Reducing 10-15 on/off cycles per hour to 2 or 3 wouldn't hurt function, but it would improve longevity of the equipment, and help the average efficiency. I'm sure it meets it's EnergyStar efficiency rating in a bench test, but in the real world it could do better. (A LOT better.) The control algorithm and humidity sensing arrangements are terribleI'd give the engineer who came up with it a Cor D+, and make them do it over. But not having used the competition's digital controls, it's hard to say if they do it any better.
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Product showed up well boxed but was missing any instructions. Plugged it in and it kicked in right away, however, the "bucket full" does not work, so it overflowed once. I believe this box may have been pre-opened, no instructions and the lack of the "bucket full" not working lead me to this conclusion, though it was sold as new.The product does work well remove moisture from the air.
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Worked fine the first summer. Stored in a dry, clean basement over winter. Plugged in the next spring and it did not produce any water. Of course this was just barely four weeks after the one-year warranty expired. Haier's customer service was unwilling to work with us. Said we would have to get it repaired, which would cost more than the original unit! Very disappointed!!! Poor quality of product and terrible customer service = no more Haier products for us! One star is too much for this product, but unfortunately the lowest we can go.Want Haier DE65EJ-L 65 Pint Electronic Dehumidifier, Energy Star Rated Discount?
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